Location

#201, 9131-39 Ave Edmonton, Alberta
T6E 5Y2 Canada

Toll Free

1-800-PROTRAN (776-8726)

Phone

780-451-2000

Cell/Text

780-994-4441

Mail

admin@protran.ca

Privacy Policy

Home / Privacy Policy

Privacy Policy

Last updated: July 17, 2026
Protran Services Inc. (“Protran,” “we,” “us,” or “our”) operates protran.ca (the “Site”).This policy explains how we collect, use, and protect information from visitors to our Site. 

1. Information We Collect

When you submit our contact form, we collect the information you provide, which may include your name, company name, email address, phone number, and the details of your inquiry.

We do not use cookies, analytics tools, or tracking technologies on this Site beyond what is strictly necessary for it to function.

2. How We Use Your Information

We use the information you submit to:

  • Respond to your inquiry

  • Provide information about our services

  • Maintain records of client and prospective client communications

We do not sell, rent, or trade your personal information to third parties.

3. How We Store and Protect Your Information

Information submitted through our contact form is stored securely and accessed only by authorized Protran personnel. We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse.

4. Disclosure of Information

We may disclose your information if required by law, or to protect the rights, property, or safety of Protran, our clients, or others.

5. Your Rights

Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Withdraw consent to our use of your information, subject to legal or contractual restrictions

To exercise these rights, contact us using the information below.

6. Contact

Protran Services Inc.

9131 39th Avenue Northwest, Edmonton, Alberta, Canada T6E 5Y2

Phone: 780-451-2000

Email: admin@protran.ca

7. Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top reflects the most recent revision.